“I don’t think we could have gotten such a great result on this claim without everything you did.”Sergio Murillo, Senior Claims Specialist II
“From day one you have been exceptional. Jumping right in, working weekends to attend to [our injured employee] and his needs, creating a trusting relationship and advocating on his behalf. We are truly grateful for all you have done for him. I’m grateful for you! Amazing and kind, true hero for employees!! BRAVO!!!”Kaycee Fink, Director Human Resources
“I am pleased with the Nurse Case Managers (NCMs) at Keystone. As a busy Claims Examiner, I appreciate how proactive the NCMs are and how detailed their e-mail updates are. I know that when I receive a difficult or complex claim, I can count on Keystone’s NCMs to stay on top of these files to ensure that the injured worker gets the medical care needed to help them recover and return back to work.”Claims Examiner, Self-Insured Employer”
“I have worked with Ellen Burkhart for over 10 years and have always found her to be extremely professional and well versed in California workers’ compensation and bill review. She is a joy to associate with and I have found her to be very results oriented. In those instances where she had to manage challenge resolution she was always very responsive and did not leave an issue until the dispute was completely resolved.”Jill Dulich, Senior Director / Marriott Claims Services Western Region
“Ellen Burkhart is committed to providing quality nurse case management services. She had always responded to our needs in a timely fashion even in emergency situations. Her nurse case managers have been of great assistance in assuring that our injured employees receive appropriate medical care and in communicating with our medical providers and our aggressive return to work program.”Ranae Brenner, Director of Risk Management / East West Staffing
“I have known and worked with Ellen Burkhart for many years. If there is one thing you can say about her, it is that she gets the job done! She as always provided top notch customer service, and follow-up, to be certain that her customer gets exactly what he or she needs, WHEN they need it. And no matter how “cranky” the customer might be, she always managed to turn the situation around. She has many years experience in medical case management and medical billing, and I would not hesitate to recommend Ellen to any company.”Carolyn Gordon, ARM / (former) Assistant Director of Risk Management / The Salvation Army West / President and CEO, The Green Goddess, Inc.